Legal

    Privacy Policy

    How we collect, use, and protect your personal information

    GDPR Compliant

    Full UK data protection compliance

    Secure Storage

    Your data is encrypted and protected

    Your Rights

    Full control over your personal data

    Last updated: 12 September 2026

    1. Introduction

    We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

    2. Information We Collect

    We collect information that you provide directly to us, including:

    • Account Information: Name, email address, phone number, and password
    • Profile Information: Company name, bio, and profile picture for service providers
    • Location Data: Address and location information for job listings and service areas
    • Communications: Messages exchanged between users through our platform
    • Job Information: Details about jobs posted or quoted on

    3. How We Use Your Information

    We use the information we collect to:

    • Provide, maintain, and improve our services
    • Process transactions and send related information
    • Connect homeowners with service providers
    • Send notifications about job updates, messages, and account activity
    • Respond to your comments, questions, and requests
    • Monitor and analyse trends, usage, and activities
    • Detect, investigate, and prevent fraudulent transactions and abuse

    4. Information Sharing

    We may share your information in the following situations:

    • With Other Users: Your profile information may be visible to other users of the platform
    • Service Providers: With third-party vendors who perform services on our behalf
    • Legal Requirements: If required by law or to protect our rights
    • Business Transfers: In connection with a merger, acquisition, or sale of assets

    5. Data Security

    We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

    6. Your Rights

    You have the right to:

    • Access the personal information we hold about you
    • Request correction of inaccurate information
    • Request deletion of your personal information
    • Object to processing of your personal information
    • Request restriction of processing
    • Data portability

    7. Cookies

    We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

    Your Cookie Preferences

    Current status:
    Not set

    You have not yet set your cookie preferences.

    8. Children's Privacy

    Our service is not intended for use by children under the age of 18. We do not knowingly collect personal information from children under 18.

    9. Changes to This Policy

    We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

    10. Contact Us

    If you have any questions about this Privacy Policy, please contact us through our website.