Legal

    Terms of Service

    The rules and guidelines for using our platform

    Clear Terms

    Simple, transparent rules for all users

    Fair Policy

    Equal standards for providers and clients

    Your Protection

    Rights and responsibilities explained

    Last updated: 12 September 2026

    1. Acceptance of Terms

    By accessing and using this service, you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to abide by these terms, please do not use this service.

    2. Use of Service

    You agree to use this service only for lawful purposes and in accordance with these Terms. You agree not to use the service:

    • In any way that violates any applicable national or international law or regulation
    • To transmit any advertising or promotional material without our prior written consent
    • To impersonate or attempt to impersonate the company, an employee, or another user
    • To engage in any conduct that restricts or inhibits anyone's use of the service

    3. User Accounts

    When you create an account with us, you must provide accurate, complete, and current information. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account.

    You are responsible for safeguarding the password that you use to access the service and for any activities or actions under your password.

    4. Service Provider Terms

    If you register as a service provider, you agree to:

    • Provide accurate and truthful information about your services and qualifications
    • Maintain all necessary licences, certifications, and insurance required for your trade
    • Respond to quote requests in a timely and professional manner
    • Deliver services as described and agreed upon with customers

    5. Homeowner Terms

    If you register as a homeowner, you agree to:

    • Provide accurate descriptions of the work required
    • Communicate honestly with service providers
    • Pay for services as agreed with the service provider
    • Leave fair and honest reviews based on your actual experience

    6. Limitation of Liability

    The service acts as a platform to connect homeowners with service providers. We are not responsible for the quality, safety, or legality of the services provided by service providers. Any disputes between users should be resolved directly between the parties involved.

    7. Changes to Terms

    We reserve the right to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect.

    8. Contact Us

    If you have any questions about these Terms, please contact us through our website.